Order preparation
Orders are checked and prepared as quickly as possible once payment is confirmed. You'll receive a confirmation email immediately after your purchase.
Shipping
Shipping & tracking
Every order is carefully prepared and securely packed. Tracking details are sent as soon as it ships.
Destinations, delivery times & costs
Available destinations, estimated delivery times and shipping costs are based on our shipping settings. You'll see them at the shipping step before placing your order, with no surprises after payment.
Track your parcel
Once your parcel is handed to the carrier, we'll send any available tracking details to the email address you provided when ordering.
Packaging
Each model comes in a rigid box with a custom-moulded insert, suitable for shipping, storage or gifting.
Delivery issue?
Parcel delayed, address needs updating or delivery arrived damaged? Email contact@noiostore.com or call +1 929 233 9727. We'll follow up with the carrier until the issue is resolved.
Have a question about this document? Contact us.